Everything you need to know about our mobile TRU repair service before you call.
No — we specialize in the transport refrigeration unit (TRU) only. That's the reefer unit mounted on or under your trailer — the diesel-powered refrigeration system that keeps your load at temperature. We do not work on semi-truck engines, transmissions, or tractor mechanical systems.
We service Thermo King and Carrier Transicold TRU units. Both brands, both refrigeration systems and the unit's diesel engine. We carry diagnostic tools for both — Thermo King WinTrac and Carrier DataLink — so we can read codes and diagnose on-site.
We're based in Bradford, VT — center of our territory. Response time varies by location, but we're typically faster than the dealer network, which runs from Massachusetts and Connecticut with 2–4 hour response times. Emergency calls are answered 24/7 including nights, weekends, and holidays.
Vermont (full state), New Hampshire (full state), Southern Maine (I-95 corridor), and Northern New York (Plattsburgh / I-87 Northway corridor). See our Territory page for more detail on specific coverage areas.
Standard labor rate is $150/hr. After-hours and emergency rate is $225/hr. Travel is billed portal-to-portal at the labor rate. There is a 1-hour labor minimum. Parts are billed at cost. PM contract pricing is flat-rate per unit per month — contact us for a fleet quote.
Yes. Emergency calls are answered around the clock — nights, weekends, and holidays included. Units don't break down on a schedule, and we understand a load at risk can't wait until Monday morning.
Yes. Common wear items for both Thermo King and Carrier units — belts, filters, sensors, fuses, and other frequently needed parts. Most breakdowns can be repaired in a single visit. If a specialized part is needed, we'll source it as fast as possible.
R-404A, R-452A, and R-134a. We carry full recovery, evacuation, and recharge equipment. All refrigerant work is performed by an EPA 608 Universal certified technician — federally required for handling refrigerants.
Yes. EPA 608 Universal certified (required for refrigerant handling), OSHA 10 certified, and active Electrical Apprentice license. Fully insured.
A Preventive Maintenance contract is a scheduled maintenance agreement for your fleet. We visit on a set schedule to perform oil changes, filter service, belt inspection, coil cleaning, refrigerant verification, and a full system check. Flat monthly rate per unit — predictable cost, no surprise breakdowns. Contact us for a quote on your fleet size.
Currently we focus on trailer-mounted TRUs — Thermo King and Carrier Transicold trailer units. If you have a specific unit type not listed, contact us and we'll let you know if we can help.
Call (802) 243-9373 directly — 24/7 for emergencies. For non-urgent service requests or PM contract inquiries, fill out the form on our Contact page and we'll call you back fast.
Still have a question? Call us directly or request a callback.